What are the steps to make an appointment?

We're a fully online practice and do not maintain a staffed phone line — this helps us protect your confidentiality and stay focused on care. To schedule an appointment, just send a text to 571-206-1457 or email hello@mohammadbaig.com. Let us know what service you're interested in or have questions about, and we’ll typically get back to you within a few hours (sometimes a day or two).

Once we confirm we’re a good fit, we’ll send you intake forms, including consent documents and a short clinical history questionnaire, that can be filled online in a secure manner. To keep things on track and meet healthcare requirements, we ask that these forms be completed before your appointment — otherwise, we may need to reschedule.

After everything is submitted, your virtual appointment will be confirmed!

How does testing work with Mr. Baig?

Whether you're seeking diagnostic clarity, academic accommodations, or personal insight, Mr. Baig offers personalized psychological assessments to meet your goals. Evaluations are conducted with care, professionalism, and a commitment to meaningful outcomes. Click here to learn more about testing and whether it’s right for you.

Do you accept my insurance?

We are not independently paneled with insurance providers. However, Mr. Baig can accept a limited number of insurance plans for individual therapy only — and only through third-party platforms, on a case-by-case basis, due to your necessity of premium services that your insurance may not cover.

Accepted Insurance (for individual therapy only): Aetna, CareFirst BCBS, Anthem BCBS, Optum, UnitedHealthcare, Oscar, Oxford, UMR, Cigna, Humana, Kaiser Permanente

Mr. Baig is also Tricare Certified (non-network) and can provide a superbill for possible reimbursement.

❌ We do not accept Medicaid or Medicare.
❌ Insurance is not accepted for couples therapy, family therapy, testing, or other services.

Coverage depends on your specific plan, so we recommend checking with your insurance provider to verify what’s included.

We also offer self-pay options and can provide a Good Faith Estimate in accordance with healthcare laws. Click here to learn more about our billing policy.

What are your self-pay rates?

Rates vary depending on the service and your specific needs. Please text 571-206-1457 or email hello@mohammadbaig.com for our most current pricing and self-pay options. Click here to learn more about our billing policy.

Do you offer free consultations?

Mr. Baig does not offer free consultations. Other providers within our network may offer free consultations at their discretion — feel free to reach out to learn more.

How do I schedule with another provider?

Each provider at our practice operates independently. To inquire about their availability, contact us at hello@mohammadbaig.com and we’ll connect you directly.

Is therapy confidential?

Yes — confidentiality is at the core of our work together. You’ll receive an Informed Consent form at your first appointment that outlines our privacy policy. What you share stays between us — unless there’s a legal or safety reason that requires disclosure (like threats of harm or abuse).

How do virtual appointments work?

Sessions are conducted through a secure, HIPAA-compliant video platform. You’ll get a private link before your session. All you need is a device with internet, a camera, and a private space to talk.

Is telehealth effective?

Yes — research consistently shows that telehealth should be just as effective as in-person therapy for most mental health concerns. We’ve been delivering virtual care since 2020 with excellent results. However, we will do our best to determine if in-person services are better suited for you.

Is my information secure during virtual sessions?

Absolutely. We use encrypted, HIPAA-compliant platforms and never record sessions without your explicit permission. You will not record either, please.

What if I have an emergency?

If you're in crisis or need immediate support, please use the resources below:

Call 911
National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
Crisis Text Line: Text HOME to 741741

Our practice can follow up during regular business hours.

How long does therapy take?

It depends! Some people feel better in just a few sessions. Others benefit from ongoing support. We’ll work together to create a plan that fits your goals and lifestyle.

Do you prescribe medication?

No — Mr. Baig does not prescribe medication. However, we’re happy to coordinate care with your prescriber or refer you to a trusted psychiatric provider.

What payment methods do you accept?

We accept most major credit and debit cards, HSA/FSA, and secure online payments.

Do you offer sliding-scale fees?

Please contact us directly to see if sliding-scale options are currently available.

what is your cancellation policy?

Yes — we understand that life happens. We ask for at least 48 hours’ notice to avoid a cancellation fee (which may be up to the full session cost, depending on the service).

How is my personal health information (PHI) handled

We take your privacy seriously — and we’re proud to offer a practice that keeps all communications secure. Our email, text, and phone systems are powered by HIPAA-compliant technology, including Paubox and Google Workspace. We know how important it is to feel safe when sharing sensitive information, and our tools have been recognized for meeting industry standards in security. You're right to care about how your information is handled — and we're here to make sure it stays protected. Do you want to give it a test? Click here to send us a secure message protected by Paubox

**5 Signs that it may be time to seek therapy:**

Uncontrollable sadness, anger, or hopelessness.
Using drugs, alcohol, food, or sex to cope.
You’ve lost someone or something important to you.
Something traumatic has happened to you.
You can’t do the things that you liked to do.

How does the Biopsychosocial Model of healthcare work?

We take a whole-person approach. That means we consider not just psychological factors, but also your physical health and social environment. Sometimes, what feels like a mental health issue might be tied to medical concerns, daily stressors, or systemic barriers — and we don’t ignore that. This model helps us understand the why behind your symptoms, not just the what, so we can work toward long-term healing, not quick fixes.

How can therapy help me?

Therapy can support you through life’s challenges — whether you’re feeling stuck, overwhelmed, grieving, or simply trying to understand yourself better. It can help you build skills, strengthen relationships, manage emotions, and reach goals you’ve been holding off on. Therapy isn’t just for when something’s “wrong” — it’s also a space for growth, reflection, and clarity.

Do I really need therapy?

Not everyone needs therapy — but everyone deserves support. If you’ve been carrying something heavy or just feeling off, therapy can be a space to make sense of it all. Even if you’ve gotten by on your own before, it doesn’t mean you have to keep doing it alone. Choosing therapy is a sign of strength and self-awareness, not weakness.

How do I know if therapy is right for me?

People start therapy for all kinds of reasons — navigating a breakup, managing anxiety, dealing with work stress, or just feeling disconnected. Others come because they want to grow, heal old wounds, or make a big change. If you're curious or struggling, that’s already a sign therapy could be helpful. We’ll work together to see if it’s a good fit.

What is therapy like?

Each person’s experience is a little different, but here’s what most people can expect: a safe, nonjudgmental space to explore what matters to you. We might talk about current stressors, past experiences, or future goals. Some sessions are deep, others are practical. Your therapist may offer tools, suggest journaling or reflection between sessions, or simply listen. The most important part? You don’t have to show up as anyone but yourself.