Payments & Billing

Simple, Transparent, and Secure

We’re committed to making the financial side of your care as clear and stress-free as possible. Below you’ll find everything you need to understand billing, make payments, and get support if needed.

INSURANCE ONLY ACCEPTED FOR INDIVIDUAL MENTAL HEALTH THERAPY ON A LIMITED BASIS BY MR. MOHAMMAD BAIG

If you WOULD like to use your insurance, please read below:

At our practice, we understand that mental health treatment for your family can be costly. While we are not independently paneled with any health insurance, we are dedicated to providing affordable care for individual therapy. To accomplish this, we work with Headway as an independent contractor to provide in-network care via Headway only for individual therapy, on a case-by-case basis. Factors depend on schedule availability, the needs of our patients, and the needs of our business. For out-of-network benefits, Mentaya will handle everything with insurance to make sure you get your money back.

Get A Free Insurance Verification

We are considered "out of network" with other insurance companies. Suppose you are interested in utilizing your insurance. In that case, we recommend contacting your insurance company to determine your out-of-network mental health benefits. Some insurance companies do not reimburse out-of-network benefits, but others reimburse 100% of out-of-network charges. We will provide you with a SUPERBILL, a detailed receipt to submit for potential reimbursement of your costs. Please note, that this is only applicable to psychotherapy. When contacting your insurance provider, you may want to ask the following questions:

1. What are my mental health benefits? Do I have out-of-network mental health benefits? Do I have teletherapy benefits?

2. Do I need a preauthorization or a referral for psychotherapy sessions?

3. How many mental health sessions does my health insurance cover each year?

4. Do I have to meet a deductible, and if so, what is this amount?

5. What is the reimbursement amount per therapy session for an out-of-network provider?

Our practice includes a diverse team of independent contractors, each bringing unique expertise to cater to your specific needs. It's important to note that these providers are considered out-of-network with insurance. To ensure you have the most accurate and current information about rates and superbill details, we encourage you to reach out to our team directly at hello@mohammadbaig.com. Your well-being is our priority, and we are committed to providing transparent and up-to-date information to support you in making informed decisions about your care. Please don't hesitate to contact us, and we'll be happy to assist you with any inquiries regarding our providers' services and associated financial considerations.

If you WOULD NOT like to use your insurance, please read below:

That's okay! Our practice is not independently paneled with any health insurance. Did you know that insurance companies require specific diagnoses to authorize treatment? They also have access to your therapeutic records. Bypass getting a label that will follow you and avoid sharing your private records with your health insurance. This keeps your treatment incredibly private and confidential. We always clearly state our fees and provide an estimate of cost prior to initiating services. Please feel free to ask us for as much detail and/or explanation as you would like in this regard. You will not be responsible for any costs and work that you do not allow per a signed consent form. You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.

Payments & Billing

Payment Options & Support

We understand that prioritizing your mental health is important—and managing payments shouldn’t add stress. This page outlines our payment options, insurance information, and support available if you are experiencing financial hardship.

Our goal is to make the billing process simple, transparent, and accessible so you can focus on your care.

Pay Your Bill

You can conveniently pay your bill online through our secure client portal. If you have questions about a charge or need help accessing your bill, please contact our billing team:

• Phone: 571-206-1457

• Email: hello@mohammadbaig.com

Insurance & Coverage

We accept a range of insurance plans and will bill your insurance provider on your behalf whenever possible.

Depending on your plan, you may be responsible for:

• Copayments

• Deductibles

• Coinsurance

• Services not covered by insurance

We recommend contacting your insurance provider directly to better understand your coverage and financial responsibility. (Ultimately, clients are responsible for understanding their benefits and costs.)

If your insurance is not in-network, we can provide documentation for out-of-network reimbursement.

Self-Pay Options

If you are not using insurance, we offer transparent self-pay rates. Please contact our office to receive the most up-to-date information.

Credit Card on File Policy

To streamline the payment process, we require a credit card on file for most clients.

Your card may be used for:

• Copays at time of service

• Deductibles or coinsurance after insurance processing

• Self-pay services

• Late cancellation or missed appointment fees

All payment information is stored securely and handled in compliance with industry standards.

Cancellation & No-Show Policy

We ask that you provide at least 48 hours’ notice if you need to cancel or reschedule an appointment.

Late cancellations or missed appointments may result in a fee up to the amount of the entire session. This allows us to respect our clinicians’ time and offer appointments to other clients in need.

Financial Hardship Support

We believe that mental health care should be accessible.

If you are experiencing financial difficulty, please reach out to discuss available options. We may be able to:

• Create a payment plan

• Adjust fees based on circumstances

• Provide short-term financial assistance

Understanding Your Bill

After your appointment:

1. If you are utilizing insurance, then we do not bill you directly. Headway submits your claim to your insurance provider;

2. Your insurance processes the claim and sends an Explanation of Benefits (EOB)

3. Any remaining balance is billed to you by them.

4. If you are self-pay, then we bill you directly. Good faith estimates are provided.

If there is a remaining balance, you will receive a statement with instructions for payment.

Questions About Billing

If you have questions about:

• Charges on your account

• Insurance processing

• Payment options

Please contact us—we’re here to help.

Get in Touch

Have questions before your next appointment?